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Customer support: Aerospace Unplugged podcast show notes
| Episode Duration | |||
| 22m |
In this episode
Peter Kropik is the Vice President of Customer and Product Support for Honeywell Aerospace Technologies. With years of experience in software and IT integrations, Peter played an integral part in the development of the Honeywell user experience and end-to-end journey, and now, more recently, has spent the last few years within the Customer & Product Support organization.
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Listen to this episode
Key takeaways
- The importance of the customer journey
- How at Honeywell we measure success regarding customer and product support
- What areas are considered Customer & Product Support
- What is the customer core team, and how do they function?
Aerospace Unplugged
Don't miss this important podcast about one of the most pressing issues in aviation today. Listen now and gain valuable insights on the latest advances in runway safety.
