Flight Support Plus

You need operational support attuned to the way you fly. Our Flight Support Packages give you the flexibility to choose support levels that best match your operational style. Regardless of the options you choose, we provide a smoother, more predictable experience for your crews, passengers and flight departments. Whether you need basic connectivity services, a full dispatch-style approach or something in between, we have a package that matches your needs. We offer three levels of operational support designed to strengthen and simplify your daily operations.

Standard Support provides the essential foundation, including automated notifications, dashboard access and 24/7/365 technical support for both cabin and flight deck connectivity. Standard Support is included with all datalink or cabin service options.

Support Plus adds more hands on operational help, such as flight following, ForeFlight Dispatch flight plan filing, communication with customs and FBOs on the operator’s behalf, Electronic Advance Passenger Information System (eAPIS) assistance and U.S. arrival slot coordination.

Premium Support delivers a full dispatch level service model with multiple pre flight weather and Notice to Air Missions (NOTAM) reviews, FAA air traffic flow management participation, customized operator profiles, emergency communications planning and proactive network monitoring to ensure cabin connectivity.